Last Updated: June 16, 2026
This Privacy Policy explains how Vacuum Glovebox / Etelux Solutions (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you visit www.vacuumglovebox.com (the “Site”) or communicate with us about glove box systems, vacuum coating equipment, or related accessories.
1. Information We Collect
- Contact Information: Name, company/university affiliation, email, phone number, country, and mailing address submitted via inquiry or quote request forms.
- Project Details: Technical specifications, application descriptions, or customization requirements you provide for a quotation.
- Technical Data: IP address, browser type, device information, pages viewed, and time spent on the Site (via cookies/analytics).
2. How We Use Your Information
- To prepare and send quotations, technical proposals, and product documentation (FAT/SAT reports, certificates).
- To respond to technical inquiries and provide pre-sales / after-sales support.
- To improve our website, products, and customer service.
- To comply with legal, tax, and export control regulations.
3. Information Sharing
We do not sell or rent your personal data. Information may be shared with trusted third parties (hosting providers, logistics carriers, payment processors) solely to fulfill our services, under confidentiality agreements. Disclosure may also be required by law or for export control compliance.
4. Cookies
Our Site uses cookies to maintain session state and analyze traffic patterns. You may disable cookies in your browser; some features may be affected.
5. Data Retention
Personal data is retained only as long as necessary for the purposes above or as required by applicable law (e.g., business records retention).
6. Your Rights (GDPR / CCPA)
If you reside in the EU/EEA or California, you may request access to, correction of, deletion of, or portability of your personal data, and withdraw consent at any time. Contact us to exercise these rights.
7. Security
We employ reasonable technical and organizational measures to protect your personal information. No internet transmission is 100% secure; we cannot guarantee absolute security.
8. Children’s Privacy
The Site is not intended for persons under 16. We do not knowingly collect data from minors.
9. Policy Updates
We may revise this Privacy Policy. Changes will be posted here with a new “Last Updated” date.
10. Contact Us
Email: [email protected]