Q1: What glove box models are available?
A: We offer the Etelux Lab2000 Standard Series in 1500mm / 1800mm / 2400mm lengths, with integrated or split-type purification units, in both single-sided (1–4 glove ports/stations) and double-sided (for two-operator or cleanroom-lab transfer) configurations. Battery R&D and custom isolation versions are also available.
Q2: What O₂ and H₂O levels can the purification system achieve?
A: When operated with high-purity inert gas (N₂ or Ar), our purification system maintains O₂ and H₂O consistently below 1 ppm (typical <0.5 ppm in well-sealed systems after stabilization).
Q3: Which inert gases are compatible and what purity is needed?
A: Nitrogen (N₂) or Argon (Ar) with O₂ & H₂O <10 ppm is recommended for circulation. Column regeneration requires 3–5% Hydrogen (H₂) balanced with N₂ or Ar at ≥99.995% purity with appropriate safety precautions.
Q4: How is the antechamber (airlock) operated for sample transfer?
A: The antechamber is evacuated then backfilled with inert gas. We recommend 3 pump-down / refill cycles before opening the inner door to the main chamber. Automatic purge cycle control is available on most models.
Q5: What standard accessories do you supply?
A: We stock and supply Edwards vacuum pumps, oil mist filters, vacuum butterfly valves, KF40 test line connectors, KF40-BNC & Ethernet interfaces, pneumatic baffle valves, power cord plugs, bellows hoses, clamps, high-precision trace O₂ analyzer (OXY-IQ GE) & trace H₂O/dew point meter (GE VeriDri), organic solvent adsorption system, gloves, glove sealing covers, efficient filter cartridges, and precision water cooling machines—as part of system packages or individual spare parts.
Q6: Can you customize the glove box for my specific instrument or process?
A: Yes. With 16+ years of experience and in-house CNC/gantry machining centers plus helium leak detection, we offer custom chamber dimensions, extra glove/feedthrough ports (electrical, optical, gas/vacuum), viewing window upgrades, and cutouts for microscopes, evaporators, battery testers, etc. Send us your drawing or requirement for review.
Q7: How do I get a quote?
A: Use the inquiry form on any product page or email [email protected] with your application, preferred model, number of stations, required accessories, and delivery country. Our sales engineers will respond with a detailed quotation and datasheets.
Q8: What payment methods are accepted?
A: We accept T/T (Wire Transfer), PayPal, and Visa / MasterCard via secure SSL checkout. For institutional and corporate orders, standard payment terms are 30% deposit with order and 70% before shipment. Letter of Credit (L/C) is negotiable for qualifying accounts.
Q9: What are the shipping terms, lead time, and import responsibilities?
A: Standard Lab2000 models: 6–10 weeks from order confirmation. Custom/engineered systems: 10–14 weeks. Unless otherwise agreed in writing, delivery is EXW (Ex Works) our facility per Incoterms® 2020. We can coordinate ocean (FCL/LCL) or air freight with your forwarder. Buyer is responsible for all freight charges, import duties, taxes, and customs clearance.
Q10: Is installation support and training provided?
A: Yes—comprehensive English installation manuals, wiring diagrams, and FAT documentation are provided. We offer remote commissioning guidance via video call at no extra cost, and can arrange on-site installation and operator training upon request (travel & accommodation fees may apply).
Q11: What warranty do you provide?
A: All glove box systems manufactured by us are warranted against defects in materials and workmanship for 12 months from the date of shipment. Consumables (gloves, O-rings, filters, purification media), wear items, and damage due to misuse or improper maintenance are excluded. Our sole obligation is, at our option, to repair or replace the defective component.
Q12: What routine maintenance is required?
A: Inspect gloves before each use and replace if punctured or degraded. Check HEPA/organic solvent adsorption filters every 6 months. Purification columns are regenerable and typically last 1–3 years based on gas quality and usage. We supply all replacement consumables and can advise on regeneration procedures.
Need further assistance? Contact our application team →
Email: [email protected]